Sprout Social

JANUARY 11, 2024

Boost your customer support team’s efficiency Like it or not, the average consumer’s expectations are high when it comes to service. Thankfully, there are tools to boost customer service efficiency via automation. Below are solutions that are either built into or integrated with some of the biggest CRMs.

Enterprise Management 80

Enterprise Management Work Management Software Service 80

SmartBug Media

JUNE 6, 2024

HubSpot offers a robust CRM equipped with AI tools for marketing and AI-powered capabilities that can revolutionize your processes, both internally and externally. It's smarter, faster, and more efficient. You can test multiple variations simultaneously, with traffic allocation automatically adjusting based on performance over time.

Marketing AI 59

Marketing AI Enterprise Management Tools Data Hygiene 59

Salesforce Marketing Cloud

JUNE 12, 2023

Modernize your contact center The right mix of customer service channels and AI tools can help you become more efficient and improve customer satisfaction. When grounded in your customer data and knowledge base, you can personalize these generated replies, making them more trustworthy. Get the insights now 1.

Contacts 98

Contacts Generation Knowledge Base Lock-In 98

Sprout Social

JANUARY 10, 2024

So, how do you manage complaints in a way that resolves your customers’ issues efficiently and effectively? In short, it’s a way to simplify your complaint management efforts to boost efficiency, provide clarity and reduce errors. This feature lets you efficiently respond to complaints, filter reviews and assign tasks to other users.

Work Management 98

Work Management Brand Identity Branding Customer Satisfaction 98

Salesforce Marketing Cloud

JANUARY 17, 2024

6 reasons to join the Service Trailblazer Community Get actionable customer service insights High-performing service organizations are using data and AI to improve efficiency without sacrificing the customer experience. Looking for efficiency? What is the Service Trailblazer Community? Trailhead never disappoints me.

Work Management 132

Work Management Peer-to-peer Service Communities 132

Martech

JULY 19, 2023

Generating outlines, introductions, and conclusions for blogs, websites, landing pages, knowledge base articles, and marketing email. Getting suggestions on how to edit content to rewrite, expand, condense, or change the writing tone for blogs, websites, landing pages, knowledge base articles, and marketing email.

Data Hygiene 87

Data Hygiene Privacy Landing Pages CAN-SPAM 87

Salesforce Marketing Cloud

JULY 19, 2023

Put AI, automation, and data to work The right mix of customer service channels and AI tools can help you become more efficient and improve customer satisfaction. Case in point: AI-based conversational assistants can increase productivity by 14% for support agents. This is especially true when the AI pulls from CRM data and knowledge.

Marketing AI 52

Marketing AI Work Management Marketing Management Service 52

Martech

MARCH 23, 2023

CRM/Personalization Salesforce’s Einstein GPT for Commerce combines proprietary AI models with generative AI technology and real-time data from the Salesforce Data Cloud, such as customer demographic data and shopping history, to automate and tailor shopper recommendations in Commerce Cloud. Product content Optiwise.ai

Marketing AI 96

Marketing AI Paid Search Agency Training Search Engine Marketing 96

Salesforce Marketing Cloud

NOVEMBER 3, 2023

Do not expect the LLM to be your source of truth because it’s not your knowledge base.” When you pull information from your own knowledge base , you’ll have relevant answers and information at your fingertips more efficiently. They might be knowledge bases that live in Salesforce or elsewhere.

Generation 127

Generation Lead Ranking API Knowledge Base 127

Lake One

AUGUST 9, 2019

If you do a Google search for “easy to use CRM” you’ll return more than 50 million results. Because people hate using CRMs. Back in 2001, Gartner measured a 50% CRM failure rate. I’ve worked across multiple CRMs from Salesforce to HubSpot. Many times we get asked if a HubSpot CRM is right for our clients.

Hubspot 40

Hubspot CRM Enterprise Management Work Management 40

Salesforce Marketing Cloud

NOVEMBER 21, 2023

Use knowledge base articles on how to sell and Trailhead , Salesforce’s free self-paced learning platform, to help your field service technicians get up to speed. Uncovering an opportunity and creating a lead in the CRM goes directly to Sales for follow up. This helps to create a valuable partnership between Service and Sales.

Work Management 105

Work Management Service Cross-Selling Training 105

Salesforce Marketing Cloud

APRIL 18, 2024

How T-Mobile unlocks their customer solutions with AI, Data, and CRM. Perhaps more importantly, human agents are now freed up to efficiently handle more complex cases. Instead of hunting through knowledge articles, they can type a question into a global search bar and receive a summarized answer with citations to the source material.

Work Management 52

Work Management Service Features Customer Satisfaction 52

Salesforce Marketing Cloud

APRIL 25, 2024

And it takes supportive, smart technology — specifically an omnichannel CRM , plus connected data , artificial intelligence (AI) and automation. AI can help you deliver more efficient and personalized customer service. Back to top ) Looking to boost customer service efficiency? Connect your data.

Work Management 52

Work Management Service Customer Satisfaction Lead Scoring 52

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40

GreenRope

MAY 22, 2016

How to Identify your CRM Champion. CRM implementation success takes planning and strategy. Appointing a CRM Champion is the best way to ensure your entire team in on boarded and trained properly. Click here to read 5 Reasons You Need a CRM Champion. A CRM Champion: Understands technology. CRM is a team effort.

CRM 40

CRM Work Management Marketing Management Knowledge Base 40