Remove Customer Surveys Remove Opinions Remove Peer-to-peer Remove WOM
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30+ Word-of-Mouth Marketing Statistics You Must Know

EveryoneSocial

Word-of-mouth marketing (WOM) is when people gain interest in your brand, product, or services through their peers’ influence. Pew Research Center ] 68% of people trust online opinions from other consumers, which places online opinions as the third most trusted source of product information.

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Advocacy Marketing: The Simple Guide to Help You Succeed

EveryoneSocial

And 66% trusted the opinions of consumers they found online. It should be of no surprise to you that marketing and the way your organization generates sales have altered over time. Sure, traditional digital marketing strategies still work and many are necessary items if you want your company to compete. So what is advocacy marketing?

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How B2B Buyers Really Use Social Media: Insights from the 2012 Buyersphere Report

Adobe Experience Cloud Blog

Note: The report surveys buyers in the UK, France, Germany, and Italy so is obviously focused on European buyers, but I believe the insights below are relevant to all markets.). Responders said that “word of mouth” (WOM) is the most useful source of information, and it is used at every stage of the buying cycle.