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B2B Marketing & Sales Insights from Lori Wizdo of Forrester Research

ViewPoint

I had the great the opportunity to interview Lori Wizdo , B2B marketing analyst at Forrester Research. In our discussion, Lori shared key insights into the B2B buyer's journey as well as marketing and sales alignment. Buyers need to talk to people to get information. You need that human qualification.

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Go-to-Market (GTM) AI Has Brought the End of the Conventional B2B Buyer’s Journey

Zoominfo

We all know that buyers use traditional online resources like vendor websites, trade publications, social media, and forums to conduct research and minimize their engagement with sales teams. Leverage AI for personalization: Tailor messaging to individual buyer needs, fostering trust, boosting engagement, and speeding up decision-making.

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Forrester: The Accelerating Death of the B2B Sales Rep

The ROI Guy

I n this session, Forrester boldly predicted that 1 million B2B salespeople would be displaced by 2020, as B2B buyers by-pass reps who just take orders or pitch products, instead favoring digital self-service and more value-added interactions with a select group of more capable, consultative sales reps.

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Five Sales Enablement Tactics B2B Marketers Need to Master

Webbiquity

More than 75 percent of prospects feel the sales professionals who contact them lack knowledge of their specific business, role and responsibilities at work, or even the issues they’re trying to resolve, according to research from Forrester. You also get to understand their abilities and properly map them to your buyersneeds.

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B2B Marketers Use a Buyer MVP to Excel with GenAI

Marketing Interactions

The problem is that many personas are built on mediocre templates, maybe using some data, but without buyer/customer insights. This may be why a Forrester study, Customer-Centered Messaging Motivates Buyers to Act , found only about 1 in 4 marketers speaks the language of their audiences and decision-makers.

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Marketers Help B2B Buyers Use AI for Better Buying Decisions

Marketing Interactions

A year ago, I wrote an article What Happens When B2B Buyers Start Using ChatGPT ? The 2024 State of Business Buying report from Forrester finds that 89% are currently using AI in at least one area of their purchase process. Im still a strong believer that we need to validate what the LLMs tell us. That ship has sailed.

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B2B vs. B2C Marketing: Four Myths, Six Differences, and One Key Similarity

Webbiquity

Actually, the B2B market is about twice as large, according to Forrester. That means the business buyer needs to justify the need (why is this better than the way we do things now?) B2B marketers need to produce content to help the buyer answer questions and obtain approval.