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5 Ways Generative AI Is a Game-Changer for Ecommerce

Salesforce Marketing Cloud

Summer’s here, and your customer is planning her first camping trip. But now, the use of generative AI in ecommerce is revolutionizing customer experiences. It’s also increasing productivity, conversions, and customer loyalty. Want to clear out dead stock and make way for new merchandise? Even better?

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What Is Inventory Management? Real-Time Visibility and Other Techniques

Salesforce Marketing Cloud

From the warehouse to the customer’s hands, successful inventory management helps your business deliver stellar customer experiences. Perfect the entire post-purchase customer experience Fulfill and deliver with these order management tips. It’s what makes it possible to always know what’s in stock — and what’s not.

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Your Commerce Team Can Do More With Less – Our Research Shows How

Salesforce Marketing Cloud

Insights from the new State of Commerce report show that businesses are laser-focused on three key areas: A need for speed: keeping up with swift market changes requires agility Data, data, data: it’s the fuel that drives better business decisions New channels: staying relevant and visible to your customers is key. Customers are, too.

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How ERP Improves Customer Service

ATAK Interactive

In today’s world, customers have myriad options when it comes to Enterprise Resource Planning (ERP). These improvements work toward higher levels of customer service satisfaction. In the end, ERP is key to better business operations along with increased customer satisfaction. Implement inventory control.

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How ERP Improves Customer Service

ATAK Interactive

In today’s world, customers have myriad options when it comes to Enterprise Resource Planning (ERP). These improvements work toward higher levels of customer service satisfaction. In the end, ERP is key to better business operations along with increased customer satisfaction. Implement inventory control.

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How ERP Improves Customer Service

ATAK Interactive

In today’s world, customers have myriad options when it comes to Enterprise Resource Planning (ERP). These improvements work toward higher levels of customer service satisfaction. In the end, ERP is key to better business operations along with increased customer satisfaction. Implement inventory control.

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U.S. Retailers Face Extra $223 Billion in Costs of Goods This Holiday Shopping Season, Salesforce Predicts

Salesforce Marketing Cloud

Despite traffic growing at 8% — on top of the significant jump last year — customers simply spent less online as physical stores began to re-open. In fact, according to our Shopping Index data, the Average Selling Price (ASP) for merchandise in discretionary categories, such as apparel, footwear, and furniture, spiked by 11% over Q2 2020.

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