2023 Predictions: Experience, Ecommerce and Transformation
Martech
DECEMBER 28, 2022
SMS marketers will have to hold back or get unsubscribed. Shoppers want to receive SMS messages from brands because it’s quick, easy and accessible,” said Sarah Cascone, VP of marketing for retail technology company Bluecore. The returns on SMS can be big, but there are also risks, since it’s such a personal channel for customers.
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