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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market.

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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Buyers now rely less on information provided by suppliers and industry analysts , and more on what they find about your brand through reviews and other online sources. Gartner also found that when B2B buyers are making purchase decisions, they spend most of their time independently researching the brand online. Train your employees.

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Brand Equity and Customer Value for Business Success

Vision Edge Marketing

At the heart of business value lies customer acquisition and retention. Dive into the essential metrics of brand equity and customer value to uncover the keys to long-term growth and lasting business value. It is the intangible value that a brand holds in the minds of your customers. It goes beyond mere monetary value.

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How You Can Strike It Rich with Customer Acquisition and Customer Retention | What’s Your Edge?

Vision Edge Marketing

Unearthing the hidden treasures of customer acquisition and customer retention leads to growth and prosperity. The quest to discover new customers and retain the loyalty of existing ones is not without challenges. Competitors lurk like claim jumpers, often vying for the same valuable customers.

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Four Smart Strategies to Improve Customer Experience and Increase Acquisition

Webbiquity

Every brand strives to meet the ever-changing needs of their customers. How does this customer perceive my brand? These are all common questions that business owners, CMOs, and brand managers asks themselves. Each time you earn a customer’s loyalty, you’re also gaining their buying power. Guest post by Dylan Berger.

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Despite challenges, retailers find ways to build loyalty and grow wallet share

Salesforce Marketing Cloud

Despite the challenges, retailers see opportunities to build loyalty and grow share of wallet through personalization of customer service, ecommerce, and marketing. When they do head to the store, shoppers want to experience your brand in a way that makes it stand out from other options.

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Customer Retention Emails For Customer Loyalty

SmartBug Media

It can determine whether you’ll be a one-time buy or become a trusted go-to brand. A successful email marketing strategy includes post-purchase emails that drive engagement, revenue, loyalty, and, ultimately, customer retention. This helps to establish a strong bond between your brand and customers.

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