SmartBrief - Marketing

JANUARY 9, 2024

However, the pressure to gain market share equals the need to prevent attrition in a world where loyalty and a “cancel culture” can ultimately drive or damage, respectively, the success of emerging and heritage brands. Doing more with less seems to be a common challenge agencies and brands currently face.

Marketing AI 52

Marketing AI Communities Paid Search Agency Ad Building 52

Martech

MAY 13, 2024

Building and nurturing an active user community can be a game-changer for B2B SaaS companies looking to drive sustainable growth. Implementing a user community strategy offers myriad benefits, supported by industry data and real-world examples from companies like Gainsight, HubSpot and Rocketlane.

Communities 95

Communities Paid Search Agency Peer-to-peer Work Management 95

Martech

OCTOBER 4, 2023

In the past, customer loyalty was earned with a friendly smile at the corner store. Now, leveraging an omnichannel loyalty program is not just an advantage but a necessity. The transformation of customer loyalty in the age of omnichannel commerce can help your brand thrive by embracing this evolution.

Loyalty 101

Loyalty Touchpoints Mobile Marketing Interactive Marketing 101

CMSWire

MARCH 29, 2024

How online communities, through building dialogue, support and shared learning, are resurfacing as a powerful collaborative tool for customer engagement. Continue reading.

Communities 118

Communities Tools Ad Building Loyalty 118

Martech

JANUARY 23, 2024

Over the years, online bookseller ThriftBooks developed a data-driven approach to experience that makes books relevant both to casual book browsers and to trend-setting readers in TikTok’s “BookTok” community. ThriftBooks uses the search signal data on their site to help build recommendations for users.

Loyalty 93

Loyalty eCommerce Buzz Paid Search Agency 93

Oktopost

MAY 12, 2021

It turns out that creating a brand community for your B2B company can give you that type of mouthwatering ROI. . B2B businesses need to foster a strong spirit of community to serve their clients and customers better. Two out of every three customers will choose to purchase from a company where they feel they have brand loyalty.

Communities 121

Communities Ad Building Brand Identity Branding 121

Martech

FEBRUARY 9, 2024

It’s hard to imagine the web as a real, tangible thing — especially in the context of social media and digital communities where a screen separates our reality from the insular worlds of the internet. In the early days of web-based communities, we had LiveJournal and MySpace, with Facebook, Reddit and other forums following soon after.

Communities 97

Communities Top of Funnel Word of Mouth Enterprise Management 97

Sprout Social

OCTOBER 23, 2019

Brand loyalty will build ambassadors and help you retain customers long term. Read on to learn how you can bring the concept of brand loyalty into focus through your marketing. What is brand loyalty and why is it important? When people strongly favor a particular brand over all the others, that’s brand loyalty.

Loyalty 84

Loyalty Ad Building Brand Identity Branding 84

Martech

MAY 10, 2023

How do you measure the effectiveness of your loyalty management system? The Forrester Wave Loyalty Technology Solutions, Q1 2023 report is here with an answer. Gathering the industry’s most significant loyalty technology solution vendors , this report shows us which providers matter most. as Comarch Loyalty Management does.

Work Management 80

Work Management Marketing Management Forrester Loyalty 80

EveryoneSocial

MARCH 22, 2021

Building brand loyalty is one of the best ways to retain customers, attract new customers, and generate fans of your organization for years. Although every company wants to create brand loyalty, it’s not always a simple task. It can take years to build up, but in a second can come crashing down with one wrong move.

Loyalty 81

Loyalty Ad Building Brand Identity Branding 81

Convince & Convert

JANUARY 13, 2015

It’s no small secret your online community and your loyal customers within are your company’s greatest asset. Businesses commonly mistake “customer satisfaction” for customer loyalty. While a customer may be happy with their one-time experience with your brand, what’s going to make them a lifelong community member?

Communities 160

Communities Ad Building Customer Satisfaction Loyalty 160

Heinz Marketing

JUNE 21, 2022

Online communities exploded in recent years with millions of active members, and it’s no mystery why. Instead of going it alone, a community of like-minded individuals becomes a sounding board for ideas and questions. The community boom demonstrates our desire to move beyond isolated content and toward collaboration.

Communities 107

Communities Lead Ranking Ad Frequency Marketing & Strategy 107

SmartBrief - Marketing

MARCH 19, 2024

Ethical marketing and sustainable practices are principles that serve as a foundation for building lasting relationships with consumers who have become more informed and discerning than ever before. TOMS Shoes , known for its One for One donation model, donates 1/3 of profits to community organizations for sustainable change.

Ethics 115

Ethics Trust Marketing Paid Search Agency Lead Ranking 115

6sense

DECEMBER 9, 2021

I’ve pondered this a lot, and here’s what I’ve figured out: what keeps me coming back here is the community — sharing a common goal, falling into the same rhythm, drawing inspiration from each other, and cheering each other on. We’re a group of different people, but once we’re together in that studio, we’re a community.

Class 62

Class Communities B2B Marketing Ad Building 62

Influitive

OCTOBER 11, 2015

Customer engagement is highly correlated to customer loyalty ,” says Aimee Lucas , Customer Experience Transformist and VP at the Temkin Group , a customer experience research and consulting firm. However, loyalty can generate revenue on another front: demand gen. Loyal customers draw in more customers.

Loyalty 279

Loyalty Peer-to-peer Ideal Customer Profiles Word of Mouth 279

Sharpspring

JULY 12, 2021

Looking for tips to optimize your brand’s community management for social media? We all know that building up your social media presence is a great way to improve brand awareness, create trust with your customers and increase your digital footprint. What Is Community Management for Social Media?

Social Media 97

Social Media Communities Work Management Tips 97

Mailmunch

MARCH 30, 2021

That is a case study of customer loyalty. The good news is that learning how to build customer loyalty is not difficult as it may seem, especially with a powerful tool called email marketing. What is customer loyalty & How to measure it? First, let’s start with the definition of customer loyalty. .

Loyalty 59

Loyalty eCommerce Email Marketing Ad Building 59

Heinz Marketing

APRIL 18, 2022

An essential part of building a successful company is ensuring its longevity for the future. Ensuring that your company is producing effective content helps build brand awareness and consumer loyalty which ultimately leads to more sales. The Importance of B2B Communities: What’s in It for Marketers?

B2B Sales 103

B2B Sales Communities B2B B2B Thought Leadership 103

Walker Sands

MAY 17, 2020

If you’ve done those two things, you’re well on your way to building a brand that can overcome any obstacle. Right now: Build short-term goodwill. Going back to your brand and your audience, consider additional measures to build goodwill with your current customers and prospects. Shared experiences bring people closer together.

Loyalty 52

Loyalty Brand Identity Branding Ad Building 52

Convince & Convert

MARCH 5, 2024

The Challenge of Building Customer Loyalty If you’re a brand leader today, it can feel like it’s harder than ever to build loyalty with customers. We conducted a survey of 1,500 US and Canadian social media users aged 18-64 to determine how loyalty was changing and what brands could do to win consumers over.

Research 146

Research Loyalty Case Studies Communities 146

Content Standard

DECEMBER 18, 2017

” For all the work you’ve done towards building customer loyalty, there suddenly seems to be a chasm between the likes and shares on one hand, and the behavior that ends with a conversion for your brand on the other. But perhaps marketers think about loyalty in too superficial a way. Defining Loyalty.

Loyalty 100

Loyalty Lead Scoring Lead Ranking Brand Identity 100

SmartBrief - Marketing

JULY 31, 2023

In China, this trend has promoted the use of social media platforms WeChat and China’s original TikTok, Douyin , to build community-led brands and retailers. According to CMXHub , 66% of retail professionals say that their online community has positively impacted customer retention and 55% say that they have seen increased sales.

Communities 52

Communities Brand Identity Branding Work Management 52

Salesforce Marketing Cloud

OCTOBER 9, 2023

For example, you can offer mentorship, training, and accessible skill-building opportunities that align with the career aspirations of all employees. Caroline Casey Founder, the Valuable 500 ERGs can help people, especially those in underrepresented communities, feel more included in the workplace. We build security into our products.

Ad Building 134

Ad Building Allocation Paid Search Agency Terms and Conditions 134

Brandpoint

JANUARY 25, 2021

Switching to virtual events has been a shift in strategy for many marketers, but the need for community and learning experiences hasn’t dwindled. How do you step back and prioritize making one-to-one connections within your community? We really have to prioritize community management. It’s tough! It’s really exciting stuff!

Social Media 129

Social Media Loyalty Brand Identity Branding 129

The Forward Observer

MARCH 8, 2024

Organic Social Media: How to Build Flourishing Online Communities by Jenny Li Fowler About the Book Organizations and institutions focused on community building have a built-in group of ambassadors who embrace their message and vision. And, interesting fact – earlier in her career she was a TV reporter and news anchor!

Social Media 156

Social Media Resource Management Organization Social Marketing 156

Navigate the Channel

AUGUST 7, 2023

Among these platforms, Houzz has emerged as a powerful tool for building product marketers, providing a unique opportunity to showcase their products and services to a highly engaged community. Understanding these features is crucial for building product marketers looking to capitalize on this platform effectively.

Social Media 65

Social Media Social Marketing Product Ad Building 65

Convince & Convert

MAY 1, 2013

She did so by engendering immense loyalty from her fans through her music, her message, and the community she has built around them. To anyone in the business community, this sounds like a classic case of loyalty marketing and customer cultivation. Build Community. Embrace Shared Symbols.

Loyalty 160

Loyalty Word of Mouth Ideal Customer Profiles Communities 160

Sprout Social

JUNE 7, 2023

When a brand experience is consistently good, it champions powerful brand recall, turns customers into advocates and builds credibility that ultimately increases your repeat business. Choose what narrative you want to build and follow it through in all your communications. Why does brand experience matter?

Work Management 105

Work Management Marketing AI Brand Identity Branding 105

Martech

APRIL 22, 2024

No fewer than 70% of consumers say they want to buy from the “right brand,” according to “The Science of Loyalty,” a new report from Intuit Mailchimp, the email and marketing automation platform with a focus on the SMB market. Habitual loyalty. Dedicated loyalty. The commitment spectrum.

Buy 92

Buy Brand Identity Branding Loyalty 92

Salesforce Marketing Cloud

JANUARY 29, 2024

If you build it, they will come. A good email list brings in new prospects, increases engagement with your community, and provides you with valuable customer and performance data to keep refining your efforts. However, building a strong list takes a smart strategy, the right tools and good execution. It sure can.

Ad Building 124

Ad Building Opt-out Opt-in Click Rate 124

Content4Demand

FEBRUARY 24, 2021

Community-based marketing offers a fresh angle to stir up your marketing mix, allowing B2B marketers to capture attention in a new way while ramping up brand loyalty among prospects and customers. With audiences dispersed in home offices around the world, now is a great time to harness their yearning for a sense of community.

Communities 67

Communities Peer-to-peer B2B Thought Leadership Paid Search Agency 67

Sharpspring

JULY 10, 2021

Looking for tips to optimize your brand’s community management for social media? We all know that building up your social media presence is a great way to improve brand awareness, create trust with your customers and increase your digital footprint. What Is Community Management for Social Media?

Social Media 52

Social Media Communities Work Management Tips 52

Convince & Convert

FEBRUARY 10, 2015

The days of the leased social community are fading, and it’s time to re-embrace owned social. The Harley Owners Group – HOG – is one of better-known examples of an owned social community, dating back to 1983. Companies of every stripe were able to inexpensively build audiences using Facebook, Twitter and beyond.

Communities 151

Communities Social Media Top of Funnel Rules 151

Marketing Insider Group

APRIL 6, 2021

Focus on building value for customers over driving sales. You can continue to build brand loyalty by engaging with your audience, personalizing your content, telling real stories, and listening to customer feedback. It also enables you to build trust with your ideal customers by offering continual value. Quick Takeaways.

Top of Funnel 322

Top of Funnel Work Management Marketing Management Content Marketing 322

Thinkers360

MARCH 8, 2024

Help us grow the Thinkers360 community by participating and sharing your own content and experience today! We specialize in B2B strategic marketing, B2B analyst relations, and B2B thought leadership marketing putting your brand in front of active B2B buyers and influencers worldwide – Explore membership today !

B2B Thought Leadership 120

B2B Thought Leadership Work Management Thought Leadership Enterprise Management 120

Emplifi

NOVEMBER 12, 2018

As a social media community manager, what can you do to help drive business success? One of the best ways is to help cultivate strong customer relationships, build brand loyalty, and help your business retain more customers in the long-term.A It takes time and hard work to build one.

Social Media 98

Social Media Communities Word of Mouth Tips 98

Hubspot

AUGUST 4, 2020

Over the past few decades, companies, marketing departments, and c-suites have used the term "community" to refer to a smorgasbord of ideas, from wide-ranging organizational investments — such as neighborhood events or charity partnerships — to online forums and even simple email lists. Local community groups help them succeed.

Communities 101

Communities Brand Identity Branding Google 101