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Survey says: CEOs getting back to basics in marketing

SmartBrief - Marketing

What are CEOs thinking when they contemplate marketing and their chief marketing officer? Do they trust their CMOs? Boathouse Group’s Third Annual CEO Study on Marketing and the CMO answered these questions, yielding some surprises and flagging some back-to-basics trends. What are their dominant business concerns?

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[Research Round-Up] What CEOs Think of Marketing/CMOs and How Much Tech Buyers Trust Marketing

B2B Marketing Directions

(This month's Research Round-Up features a study by Boathouse that reveals what CEOs actually think about marketing and CMOs, and a survey by Informa Tech that addresses how much trust B2B technology buyers actually place in marketing.) CEOs regarding the performance of their marketing function and their CMO.

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Public wants to know where brands stand on issues, surveys show

Martech

As much as companies hate controversy, the public wants to know where they stand on today’s issues, according to two surveys. For marketers this is one more challenge when it comes to earning customers’ trust. Get the daily newsletter digital marketers rely on. A new global survey by pollster Edelman supports that.

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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

With 2023 on the horizon, the chatter of a recession, and a marked increase in reports of poor client retention , it’s more important than ever that B2B marketers focus on retaining reliable clients. Build (& Maintain) Trust. Trust is a hard thing to come by. It takes time and effort to build trust.

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What Is a Customer Satisfaction Survey? Importance, Types, and Tips

Salesforce Marketing Cloud

Ask them in a customer satisfaction survey. Our research finds that 80% of customers say the experience a company provides is as important as its products and services A customer satisfaction survey helps you get candid feedback from your customers. Let’s look at how you can get the most out of a customer satisfaction survey.

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How to Use Zero-Party Data to Level Up Your Content ROI

Marketing Insider Group

Savvy marketers and content creators who want to level up their ROI know that harnessing the power of zero-party data translates into content that your audience wants to engage with– ultimately taking your ROI to the next level. About 97% of marketers agree that a personalized experience is the cornerstone of marketing programs.

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How to Boost Your Survey Response Rate with a Gifting Strategy

SmartBug Media

Guest author Kristy Hartman is a digital marketer and content creator at Rybbon. There are a number of reasons that marketers send surveys to customers, most often to better understand their target market and improve customer satisfaction. When It Comes to Survey Responses, More Is Better.